Privacy policy

Privacy policy

Stratus Holding AG is the operator of the website keysexpress.es (hereinafter "keysexpress" "we" or "us"). keysexpress is therefore responsible for the collection, processing and use of your personal data and the compatibility of data processing with the applicable data protection law.
Your trust is important to us. That is why we take the issue of data protection seriously and pay attention to appropriate security. Of course, we comply with the statutory provisions of the Federal Act on Data Protection ("DSG"), the Ordinance on the Federal Act on Data Protection ("VDSG"), the Telecommunications Act ("FMG") and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation ("GDPR"). Personal data will not be sold or passed on to third parties, other than as mentioned in this Privacy Policy. To know what personal information we collect from you and for what purposes we use it, please take note of the information below.
If you have any questions about data protection law, you can contact [at]us at welcomekeysexpress.es.

What data do we process when you visit our website?

Do we already collect data from you when you visit our website?

When you visit our website, our servers temporarily store each access in a log file. The following technical data is collected, as in principle, with every connection to a web server, without your intervention and store
d by us:• the IP address of the requestin
g computer;• the name of the owner of the IP address range (usually Your Intern
et Access Provider);• the date and time
of access;• the website from which the access was made (referrer URL) with the search w
ord used if necessary;• the name and URL of
the retrieved file;• the status code (
e.B error message);• your computer'
s operating system;• the browser you are using (type, versi
on and language);• the transmission protocol used (e.B an
d• if necessary Your username from a registry/authentication.
The purpose of the collection and processing of this data is to enable the use of our website (connection setup), to ensure system security and system stability on a permanent basis and to enable the optimization of our Internet offer as well as for internal statistical purposes, so that trends can be identified by which we can improve our offers accordingly. This is our legitimate interest in data processing. The IP address will also be evaluated together with the other data in the event of attacks on the network infrastructure or other unauthorized or abusive use of the website for information and defense purposes and, where appropriate, used in the context of criminal proceedings for identification and civil and criminal proceedings against the users concerned. We have a legitimate interest in such data processing in order to prevent unauthorized access in the future and to improve our system stability accordingly.

What data do we collect when you obtain product keys via our online shop?

You have the possibility to obtain product keys directly via our website as a guest, with your Facebook login, with your Google login or as a registered customer. For this purpose, we absolutely need the following info
rmation:• e-mail address
; and• Payment information.
We use this data as well as additional information provided voluntarily by you (e.B.g. company name, address, coupon/discount code,) only in order to be able to offer and deliver the product keys to you in the best possible way. The processing of this data is therefore necessary for the implementation of pre-contractual as well as contractual measures or is in our legitimate interest to offer you a comprehensive service.

What data do we collect when you register with us as a customer and create an account?

You have the possibility to open a customer account on our website, through which you can easily use our online shop and the associated services. For this purpose, we absolutely need the following info
rmation:• e-mail address
; and• Payment information.
We use this information as well as additional information voluntarily provided by you (e..B. salutation, first name, last name, company, UST-ID, address, country, language) only in order to be able to offer and deliver the product keys to you in the best possible way. The processing of this data is therefore necessary for the implementation of pre-contractual as well as contractual measures or is in our legitimate interest to offer you a comprehensive service.

What data do we collect when you use our contact form?

You have the possibility to use a contact form to contact us. For this purpose, we require the following in
formation:•
first name
;• name;• e-mail ad
dress;• telephone
number;• coun
try; and• Message or comment.
We use this data as well as additional data provided by you (in particular company and address) only in order to be able to answer your contact request in the best possible and personalized manner. The processing of this data is therefore in our legitimate interest to offer you a professional and comprehensive service.

What are cookies? Do we need cookies?

Cookies help in many ways to make your visit to our website easier, more enjoyable and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. In particular, we use the following cookies:• T
echnically necessary cookies;• p
erformance or performance cookies;• fun
ctional cookies; and• ad
vertising cookies.
For example, we use these cookies to identify you as a registered user after registering on the website without having to log in again when you visit another subpage.
Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears when you receive a new cookie.
Disabling cookies may prevent you from using all the features of our website.

Do we need tracking tools?

What are tracking tools?

For the purpose of designing and continuously optimizing our website, we use the web analysis service of Google Analytics. Cookies are used in this context. The information generated by the cookies about your use of this website is transmitted to the servers of the providers of these services, stored there and prepared for us. In addition to the sub-paragraph. 1 of the data listed may provide us with the following infor
mation:• navigation path that a visitor walks on the websi
te;• length of stay on the website or underp
age;• the subpage on which the website is left; • the
country, region or city from which access is made; • device
(type, version, color depth, resolution, width and height of the browser wind
ow); and• Recurring or new visitors.
The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet usage for the purposes of market research and the design of this website according to requirements. This information may also be transferred to third parties if required to do so by law or if third parties process this data on behalf of the company.

What is Google Analytics?

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (hereinafter referred to as "Google").
Google Analytics is used exclusively with the extension "anonymizeIP" on this website. This extension ensures anonymization of the IP address by truncation and excludes direct personal access. The extension will shorten Google's IP address within Member States of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics will not be merged with other data from Google.
On behalf of the site operator, Google will use the information generated to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the site operator. The legitimate interest in such data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. This usage data also forms the basis for statistical, anonymous evaluations, so that trends can be identified, with which we can improve our offers accordingly.
The collection by Google Analytics can be prevented by adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by the cookies can also be objected to at any time with effect for the future. The corresponding browser plug-in can be downloaded and installed at the following link: tools.google.com/dlpage/gaoptout.
The visitor to the site can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie is set, which prevents the future collection of data when visiting this website.
Further information on the use of data by Google, settings and objectionoptions can be found in the privacy policy of Google (https://policies.google.com/privacy) as well as in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

What other data do we process as part of our business activity?

What data do we collect when you obtain product keys directly from us?

You have the possibility to contact us personally, for example by e-mail or telephone, and thus obtain product keys. For this we need the following information:

  • E-mail address; Or
  • Postal address; And
  • Payment.

We use this data as well as additional information provided voluntarily by you (e..B company name, name, coupon/discount code) in order to be able to offer and deliver the product keys to you in the best possible way. The processing of this data is therefore necessary for the implementation of pre-contractual as well as contractual measures or is in our legitimate interest to offer you a comprehensive service.

What data do we process for advertising purposes?

We use data that is made publicly available on the Internet or which we have otherwise received lawful in order to draw the attention of existing customers as well as potential new business customers to our offer. For this purpose, we process the following information:

  • E-mail address, if any; And
  • Business address.

We use this data as well as additional business data available on the Internet to make direct marketing for our products. Unless we have a customer's consent to receive direct marketing, we only use publicly available information about companies. Such information may contain personal data. The processing of publicly available information about companies (e.B.g. business address) as well as any personal data contained therein is in our legitimate interest to be able to conduct direct marketing.

As a person concerned (natural or legal) you can object to such processing at any time via the e-mail addres[at]s welcomekeysexpress.es free of charge.

Storage and exchange of data with third parties?

How long will my data be kept?

We only store personal data for as long as is necessary to use the above-mentioned edits within the scope of our legitimate interest. Contract data is kept by us for a longer period of time, as this is required by legal retention obligations. Retention obligations that oblige us to retain data arise in particular from accounting, civil law and tax law. According to these regulations, business communications, concluded contracts and booking documents must be kept for up to 10 years. Insofar as we no longer need this data for the performance of the services for you, the data will be blocked. This means that the data can then only be used for accounting purposes and for tax purposes.

Disclosure of data to third parties

We will only share your personal data with other third parties if you have expressly consented, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. In addition, we pass on your data to third parties insofar as this is necessary in the context of the use of the website and the processing of the contract (also outside the website), in particular the processing of your orders.

Who is our Web Host?

Our web host skycore ag is a service provider to whom the personal data collected via the websites are passed on or who have or may have access to them. The websites are hosted on servers in Switzerland.

Who is our payment provider?

We offer the possibility to pay through different payment providers on our website. For this purpose, we cooperate with the providers below.

  • Bank in CH: Acrevis Bank AG and WIR Bank Cooperative
  • Bank in DE: Deutsche Handelsbank AG and Sofort GmbH
  • Credit cards: Mastercard and Visa via Stripe and BS Payone
  • Credit cards: American Express via AECS Swisscard GmbH
  • TWINT: Datatrans AG and Twint Aquiring AG
  • PayPal: PayPal Pte Ltd Singapore
  • Bitcoin: Bitpay and Coinbase

By selecting the respective payment option, you agree that we may transfer personal data to the payment service provider. The purpose of the transfer of personal data is to manage payments. For the handling of personal data, reference must be made to the data protection declaration of the respective payment provider.

Links and Social Plug-Ins

We have included on our website links to the websites of some of our partners and to other relevant websites. When you access such links from our website, data may be shared with the owner of the website you are accessing. We have no influence on the data processing by operators of such websites.
We also use social plug-ins such as Facebook, Instagram, Twitter and YouTube. We have no influence on the processing activities of these social media platforms. Therefore, please read the respective privacy policy before accessing the platform(s).
Please note that when you visit our website, social plug-ins can establish a direct connection between your browser and the social media server. This gives the provider the information that you have visited our site with your IP address. If you do not want a provider to be able to assign the visit to our pages to your user account, please log out of your user account before visiting.

Recaptcha

To protect your requests via internet form, we use the company's reCAPTCHA service from Google. The query is used to distinguish whether the input is by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and, if necessary, other data required by Google for the service reCAPTCHA to Google. For this purpose, your input will be transmitted to Google and will continue to be used there. However, Google will truncate your IP address beforehand within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google. This data is subject to the different privacy policy of Google.

Transfer of personal data abroad

We are entitled to transfer your personal data to third parties (commissioned service providers) abroad for the purpose of the data processing described in this data protection declaration. They are committed to data protection to the same extent as we do ourselves. If the level of data protection in a country does not correspond to the Swiss or.dem European, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or in the EU at all times.

Is there the same protection when data is transferred to the US?

For the sake of completeness, we would like to point out for users domiciled or domiciled in Switzerland and in the EU that there are surveillance measures in place in the USA by US authorities, which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, limitation or exception on the basis of the objective pursued and without an objective criterion which makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes capable of justifying the interference with both access to and use of such data. In addition, we would like to point out that there are no remedies in the United States for the data subjects from Switzerland that allow you to gain access to the data concerning you and to obtain their rectification or deletion, or to obtain effective legal protection against general access rights of US authorities. We would like to draw your attention explicitly to this legal and factual situation in order to enable a correspondingly informed decision to consent to the use of your data.
Users residing in a Member State of the EU, EEA or Switzerland would also like to point out that the US does not have a sufficient level of data protection from the point of view of the European Union and Switzerland, partly due to the issues mentioned in this section. To the extent that we have explained in this Privacy Policy that recipients of data (such as .B. Google) are based in the United States, we will ensure that your data is protected with an appropriate level with our partners either by contractual arrangements for these companies or by ensuring the certification of these companies under the EU or Swiss US Privacy Shield.

Do you need to know anything else? 

You have the right to access, rectify, delete and restrict the processing as well as to data portability

You have the right to receive information on the personal data that we store about you upon request. In addition, you have the right to rectification of incorrect data and the right to erasure of your personal data, insofar as this does not preclude a legal retention obligation or a permit that allows us to process the data.
You also have the right to request from us the data you have given us (right to data portability). On request, we will also pass the data on to a third party of your choice. You have the right to receive the data in a common file format.
You can contact us for the aforementioned purposes via the e-mail addre[at]ss welcomekeysexpress.es. We may, at our sole discretion, require proof of identity to process your requests.
In many countries, you also have the right to file a complaint with the relevant data protection authority if you have concerns about how we process your data.
These rights are subject to the applicable data protection legislation and may therefore be either more limited or more comprehensive.

Can you complain about us?

You have the right to complain to a data protection supervisory authority at any time.

What law do we apply? And where is the law applied?

This Privacy Policy and the contracts concluded based on or in connection with this Privacy Policy are governed by Swiss law, unless the law of another country is mandatory.
The place of jurisdiction is at the registered office of Stratus Holding AG, unless a different place of jurisdiction is mandatory.

Can this declaration be amended?

Should individual parts of this data protection declaration be ineffective, this shall not affect the validity of the data protection declaration. The invalid part of the data protection declaration must be replaced in such a way that it comes as close as possible to the economically intended purpose of the invalid part.
Due to the further development of our website and offers or through changed legal or regulatory requirements, it may become necessary to change this data protection declaration. The current data protection declaration is published on our website.

Questions about data protection? Please, contact us!

This page was last modified on 07/30/2020. If you have any questions or comments about our legal notices or data protection, please contact us at [at]welcomekeysexpress.es.

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